Low Moisture Carpet Cleaning Questions and Answers

Q. Is this system really just a surface cleaning type method of cleaning?

A. Not at all, by cleaning carpets this way you can get more dirt out than the other methods, and have no problem competing and surpassing many of the "steam cleaners" you have in your area. When you combine the agitation of the pad plus the absorbency of 100% cotton you have an excellent vehicle for removing soil and stains. Also the oscillating of the pad by the floor machine causes all sides of the fiber not only to be cleaned but also to be lifted and freed for vacuuming. Many systems over the years have tried using "bonnets' but unless they are 100% cotton and unless the pads are driven by an oscillating motion instead of a rotary motion, well, the customers will not be thrilled like they should be.

Q. Can this type of method truly deep clean a carpet like "steam cleaning" can?

A. First off, "steam cleaning" does not always deep clean a carpet and my father and I have spent 27 years, each, of our lives along with many others PROVING it. We have gone against and behind hundreds of steamers in our careers as carpet cleaners and have not as of yet come across many a carpet that could not be improved on. The precept that steam cleaning is always DEEP cleaning is flawed as well. Often stains and soil are sent to the back of the carpet and when the moisture is vacuumed off the top of the carpet it has a clean appearance, however, often the dirt than wicks back to the surface as the carpet dries or within a few days reappears.

Q. What is the cost of cleaning carpets after you have purchased the system?

A. The cost of cleaning with this system is amazingly inexpensive. The cost of chemical, and of cleaning the pads and of course using your consumables like the 100% cotton pads and the drive brush, is less than 1 cent per square foot of carpet.

Q. Is there of lot of timely stain treatments before cleaning?

A. Not at all, although the complete carpet is sprayed, there is not much else to do other than spray it and then clean it. We have found over the years that if "Abstraction VLM"™ does not release the stain from the carpet, than there is not much of a chance of it coming out. There are only very few stains that do not come out. Kool-Aid "MAY" come out with any one of several different methods, bleached spots remain, and at times pet stains that have burned the carpet will leave a yellowish stain behind.

Q. Will the cleaning machine give me years of use?

A. Absolutely, I am still using my 1st oscillating pad machine on carpet cleaning, that's right, I have been using this machine for 28 years and it is still going strong. The machine is made of cast iron and its parts are of hardened steel and stainless steel. It is made for dependability and durability.

Q. How many other companies use this system?

A. 100's of companies now use us exclusively. Although we are not large in size, we DO offer a system that will allow you to out clean your competitors consistently.

Q. What types of people are cleaning with your system?

A. There are all types, we have people who have their own printing companies, people who were carpet installers, ex music, teachers, preachers, janitors dairymen, chicken ranchers, EX-truck mounted carpet cleaners (steamer cleaners), one man who has used maybe twenty different methods in his career and has settled with this one because it does a better job than all the rest of them. So there are many different backgrounds but one thing is the same
about all of them, "They want to do the best job of cleaning, not just a cleaning job.

Q. When cleaning olefin berber, what do you do different than other types of carpet? Prespray, pads, moisture, etc.

A. First off because olefin does not absorb any moisture make sure the prespray is light and do NOT try soaking any bad stains, clean with pads that are WRUNG out, the less moisture the better the pick up and clean on olefin berbers.

Q. How wet should your pads be when Oscillating Pad cleaning? Any exceptions?

A. It is best to squeeze them out, do not wring them out, we advertise an hour dry, this allows us plenty of moisture for a quick deep clean. To dry of pads and you will not clean as deeply nor as quickly. Remember, we are VLM ( very low moisture )no NM ( no moisture )LOL
Exceptions are olefins or where there is a lot of old soap in the carpets, there you clean with wrung out pads.

Q. What is mandatory after Op'ing a carpet?

A. Vacuuming the carpet, the nature of Oscillating Pad is to lift the carpet pile, once lifted you will remove more particulates than ever, plus the vacuuming of damp carpet does a great job of grooming the carpet fibers.

Q. How do you know when you are finished cleaning?

A. When the carpet looks great and the pads are GRAY, you will not get them to stay white, that is impossible. That is one of the reasons why when a truckmount newbie comes on one of the bbs's and states, "I Hot Water Extract with my truckmount and then pad with a cotton pad and get NO soil, I usually type four letters.... L I A R .

Q. What do you do when you have a really bad graphite stain?

A. Vacuum good and then spray lightly as usual. Clean like normal and what doesn't come out use a DRY pad on.

Q. What is imperative when cleaning a soft top nylon residential carpet?

A. Using a glider, this keeps the Oscillating Pad machine from digging too deeply and distorting fibers.

Q. What carpets look MUCH better after they are totally dry?

Olefins and polyesters always look MUCH better dry then when they are just finished being cleaned.

Q. How do you remove a soap or hair shampoo spill from the carpet with Oscillating Pad Cleaning?

A. Use a SOPPING wet pad, agitate the soap and let it foam up real good, take your glider and scrape the carpet, putting the soap into the dirty pad bucket. Then use a dry pad. Now the soap is gone, don't believe me, use another wet pad and you will have NO FOAM at all.

Q. How do you ELIMINATE wickbacks on a heavy beverage spill?

A. Clean normally first, if it is quite heavy then use a wet pad followed by a couple of TOTALLY dry pads, they will take up the moistue and the remainder of the beverage spill.

Q. How long should you run a pad, or HOW do you know when it is time to change it or turn it over?

A. It is time to turn over or change a pad when it stops cleaning quickly. Watch the carpet as you clean, when you put down a new pad it cleans very fast, as soon as you see it slowing down turn it over or get another pad. If you go over the carpet with dirty pads you are a dirt swirler! LOL

Q. How do you pad a signficantly delaminated carpet like a rubber back that "should" be thrown out?

You use a thicker glider and you can clean it, keep the machine raised up off the carpet with the thicker glider and the pull on the carpet is minimal.


Q. How do you clean fast on FILTHY carpets?

A. It is very important to let the machine do the work, not YOU, so many will try to move the machine quickly over the carpet. Move the machine SLOWLY over the carpet and change pads quickly and you will see the square footage of cleaning per hour go up.

Q. Where does the dirt go?

A. So many fail to understand just how absorbent cotton pads are, when using a glider to clean, the glider has a very small hole in the center, yet if you clean a dirty carpet, it may have a dirty area the size of a quarter behind that little tiny hole, why? Because of the way cotton draws soils from other synthetic carpet fibers, it makes it a very easy vehicle to remove soils.

Q. How do you clean corners?

A. Let's see, a convex area, maybe three inches? By hand of course, but SELDOM is that corner going to be very dirty. Usually vacuuming is more than enough, but cleaning that area by hand requires very little effort.

Q. What is the differences between Oscillating Pad ( OP ) cleaning and Bonnet cleaning.

A. A brief easy to understand statement on pad cleaning, and the differences between Oscillating Pad ( OP ) cleaning and Bonnet cleaning. Oscillating Pad ( OP ) cleaning while "appearing" to be similar to bonnet cleaning is quite different.

Agitation being the MAIN difference. Oscillation by nature DIGS into the carpet where the rotary action of a floor machine wipes over the top. Combine that with the increased absorption and contact points of cotton terri as opposed to looped bonnets and you have a method that not only cleans better but deeper as well.

Q. Why don't carpet mills recommend it?

A. Interesting question, and a lot of politics can be added to this one! First off most mills have not tested Oscillating Pad cleaning, and equate it to bonnet cleaning. They see bonnet cleaning as a interim method of surface cleaning, not as the deep cleaning method that Oscillating Pad offers. In time the mills will see and test this and see what it does as far as cleaning is concerned and hopefully change their views, however this will take time, there are a lot of sacred cows in this industry, HWE being one of them.

Note" the statement that Oscillating Pad cleaning VOIDS warranties is simply FALSE.

There is a mill currently considering making this the recommended method in Australia, they are manufacturers of commercial wool carpets.

Q. Will the Brat do encapsulating?

A. Absoltuely, and it can be done with the fiber plus or porko pads.

Q. Removing adhesives from carpeting.

A. This is just one of the many types of stains that is much easier for Oscillating Pad cleaning than most other carpet cleaning methods. Once a pog is applied to the carpet stain, or adhesive in this instance, and once that stain is loosened the agitation of Oscillating Pad easily scrubs and lifts the adhesive from the carpet. The oscillating action digs deep to remove all the adhesive.

Q. Is it really dry in one hour?

A. We only care that the carpet is dry in one hour, however on lightly soiled carpets, much less time is required for drying. We do find however that it is easier and faster to clean using the squeezed out pads that are WETTER than to do it with drier slower cleaning pads. In short, we do not strive for faster than one hour dry, because it is to our advantage to use more moisture to enhance the speed of cleaning.

Q. How do I keep the swiss cheese glider under the 17".

A. My favorite glider is the very small one, however if you like the swiss cheese glider than it may be beneficial to glue a couple small pieces of Velcro to the area between holes to enable it so stay under the machine without kicking out during cleaning